FAQs

1) Our PMC department schedules a detailed production plan as soon as an order is confirmed. 2) We hold weekly production meetings to review manufacturing progress and address any issues. 3) If problems arise during production, our team works promptly to resolve them. 4) We strive to handle all challenges internally to avoid inconveniencing our customers. Our lead time delay rate is less than 1%.

1) Our sales team thoroughly reviews and confirms drawings with clients before production. 2) We maintain strict control and management of all drawings. 3) We source materials from trusted suppliers. 4) Our team includes experienced programmers and machinists. 5) We conduct self-checks during production and maintain detailed records. 6) After production, we perform surface and dimension inspections. 7) Our packaging team conducts a final surface check. 8) A detailed dimension report is included with every shipment.

Yes. We will offer a detailed production schedule and send reports with digital pictures which show the production process.

There are 4 options to pay the order, Kindly choose the most suitable way for you to arrange it. 1) Telegraphic Transfer (TT), we have HK bank, US bank account for your options. 2) Paypal for small sample order

1) We offer free stock-sample to show you craft detail, you pay for shipping cost. 2) For sample of your own design, you needs to pay for the mold set up charges plus sample handling charge. Samples production takes 5-7 working days after set up charge received & size drawing approval.

Most of the goods were sent out by international airway express company like DHL, UPS, FedEx, TNT. Usually takes around 3-7 working days (door to door service).If you have your courier account, we will provide you shipping contact information, you can schedule it with your courier company. Besides, we can arrange shipment via train or seaway.

Yes, please let us know your specific situation, and we will do our best to assist with urgent requests. We can arrange overtime work if necessary, but we kindly ask that this option is used only for special cases.

Yes, we can ensure confidentiality and are happy to sign a Non-Disclosure Agreement (NDA). We do not share or display our customers' designs with others.

This website is dedicated to CNC machinery products. Below are keywords about us. I hope they are useful for you. Machinery manufacturing industry: including industrial machinery, automation equipment, mold manufacturing and other industries. Electronic manufacturing industry: including electronic components, semiconductor devices, communication equipment and other industries. Automobile manufacturing industry: including auto parts, auto parts, auto maintenance equipment and other industries. Aerospace manufacturing industry: including aircraft parts, aviation equipment, satellite and other industries. Here are some possible keywords: Hardware processing Precision hardware machining machining CNC machining Numerical control machining Parts processing Metal working Surface treatment Sheet metal working Metal stamping

Contact us using below contact information, we will answer your questions as soon as we could. Our office hour is based on China time. Usually we will reply within 24 hours. Whatsapp:+852 549 69889 Skype: Crystaltan3 Email: Sales@cozatech.net